Privacy policy

Privacy Policy

Effective Date: 08/07/23

At ViraCare, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, store, and protect the data we gather from individuals who interact with our services or visit our website. By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect:

We may collect various types of information, including but not limited to:

  • Personal information (such as name, address, email address, and phone number) provided voluntarily by users during the registration or checkout process.
  • Payment information (credit card details, billing address) necessary for completing transactions.
  • Information obtained automatically, such as IP address, device information, and browsing behaviour, through the use of cookies and similar technologies. This helps us enhance your experience and provide personalised services.
  1. Use of Information:

We may use the collected information for the following purposes:

  • Processing and fulfilling orders, including order confirmation, shipment, and customer support.
  • Personalising your experience by recommending products or services based on your preferences and browsing history.
  • Communicating with you regarding promotions, updates, and important notifications related to our products and services.
  • Analysing website usage trends, improving our website, and optimising marketing efforts.
  • Complying with legal obligations and protecting against fraudulent activities.
  1. Data Sharing:

We respect your privacy and will not sell, rent, or disclose your personal information to third parties for their marketing purposes without your consent. However, we may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, shipping partners). These third-party partners are obligated to maintain the confidentiality and security of your information.

  1. Data Security:

We implement appropriate security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no data transmission over the internet or storage system can guarantee 100% security. We strive to use industry-standard practices to safeguard your information, but we cannot guarantee absolute security.

  1. Third-Party Links:

Our website may contain links to third-party websites or services. Please note that this Privacy Policy applies solely to ViraCare and we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

  1. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete the information.

  1. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we handle your information.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at fasajgroup@outlook.com.

By using our website or engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Thank you for trusting ViraCare with your personal information.